Find answers to common questions about our products, services, and policies.
CUSTOMER CARE
How can we help?
Find your way around the NURKIND BEAUTY collection.
Can I shop on this website?
This is a NURKIND BEAUTY presentation store. You can explore products, select available sizes, save favorites and try the shopping bag. Payment and order processing are not active.
Which hair-care products can I explore?
The collection includes Cocoon Pomelo Shampoo, a 500ml refill, conditioner, hair mask, Pomelo Hair Tonic, Soapberry Scalp Tonic and coordinated hair-care sets.
How do I choose a product or size?
Use the Hair, Skin, Body and Nails Box collections to narrow your search. On the product page, review the description and select the available size, volume or nail shape. Follow the directions on the product label.
Are prices and availability final?
The displayed catalog uses reference prices and source availability reviewed on September 27, 2026. NURKIND BEAUTY’s final retail prices, inventory, shipping and returns will be confirmed before launch.
How do I choose a Nails Box size?
Each Jess Nailbox design has XS, S, M, L and custom-size options, plus eight nail shapes. Check the size chart in the product gallery before choosing. Custom measurements should be listed in millimetres from thumb to little finger for each hand.